Can't Install Office

If Office still won't install, check that your computer meets the system requirements to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. Hi Phil, I can reproduce the issue you are encountering on my computer with Office 365 ProPlus installed: According to Supported scenarios for installing different versions of Office, Project, and Visio on the same computer and Update channel for Office 2019, we can install Office 365 ProPlus and Visio Professional 2019 (Volume Licensed) side by side on the same computer. Through my student account I am allowed to download Microsoft Office 365 and use my student ID and password to login. It worked fine until the windows wouldn't operate properly. And after I reset the computer to factory is when it stopped allowing me to download the software.

Summary :

You can download and install many apps and games from your Microsoft Store for further use. However, sometimes you can’t install apps from Microsoft Store. What can you do to fix this problem? In this post, MiniTool Software will show you some effective solutions.

Easiest way to install 64 bit office 2016 is go into the folder where the downloaded files are, go into the Office folder and there should be two files, one is a 32 bit.exe installation file the other is a 64 bit.exe file, simply double click the 64bit.exe file.
If Office installation fails, see What to try if you can't install or activate Office 2016 for Mac. Launch an Office for Mac app and start the activation process. Click the Launchpad icon in the Dock to display all of your apps. Click the Microsoft Word icon in the Launchpad. The What's New window opens automatically when you launch Word.

You may find that you can’t install apps from Microsoft Store after you purchase them. This is a common issue but it is annoying. You still need to use the apps on your computer. Don’t worry. In this post, we collect some methods that can be used to fix this can’t install apps from Windows Store. If you are also bothered by this problem, you can try them to help you out.

Some people have faced this problem that the Windows 10 store not working. This post will provide 4 useful and powerful methods to solve this problem.

How to Fix Can’t Install Apps from Microsoft Store?

Turn on Windows Defender Firewall
Check the Windows Store Licensing
Run the Windows App Troubleshooter
Reset Microsoft Store

Solution 1: Turn on Windows Defender Firewall

When you install an app from Microsoft Store, you need to make sure the Windows Defender Firewall is turned on. You can follow this guide to turn on Windows Defender Firewall on your Windows 10 computer:

Click Start.
Go to Settings > Update & Security > Windows Security > Firewall & network protection.
Select a network profile and turn on the button for Windows Defender Firewall.

However, if this method doesn’t work, you can try Bitdefender. It can offer you data protection again viruses, worms, spam, as well as other malware.

Solution 2: Check the Windows Store Licensing

If your Windows Store license is not synced properly, you will be unable to install all apps from Microsoft Store. So, you can go to check the Windows Store Licensing to rule out this possibility. If you don’t know how to do this, you can follow these steps:

Open Microsoft Store.
Click the 3-dot menu and then go to Settings.
Under App updates, click Sync licenses in the App licenses

Solution 3: Run the Windows App Troubleshooter

Windows has a troubleshooter that can be used to solve the Windows-related issue. You can also use it to solve this can’t install apps from the Windows Store issue.

Click Start.
Go to Settings > Update & Security > Troubleshoot.
Scroll down to find Windows Store Apps and click it.
Click Run the troubleshooter and follow the guide to complete the process.

Is Hardware and Devices Troubleshooter missing from your Windows computer? In this post, we will show you how to open it using the command line.

Solution 4: Reset Microsoft Store

If the above four methods can’t help you solve the issue, you will need to Reset Microsoft Store. This method will not remove the apps and games that you have downloaded and installed on your computer. It just clears the cache in Microsoft Store and refreshes the library.

Open Microsoft Store.
Press Win+R to open Run.
Type wsreset and press Enter.

The system will automatically begin to start the reset process. You need to wait until the whole process ends.

Bonus: How to Recover Your Lost Data?

If you lose your data on your computer by mistake, you can use MiniTool Power Data Recovery, professional data recovery software, to get it back. This software has a trial edition and you can use it to scan the drive you want to recover data from and see whether you can find your needed files. If this software works, you can upgrade this software to a full edition to recover all your needed data.

You can read this post to get more information on how to use this software to recover your deleted files: How to Recover Deleted/Lost Files on PC Easily in Seconds – Guide.

Bottom Line

Reading here, you should know how to fix can’t install apps on Microsoft Store. If you are still bothered by some related issues, you can let us know in the comment.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to install the 64-bit version of a Microsoft Office 2010 suite or the 64-bit version of a Microsoft Office 2010 product, you receive the following error message at the beginning of the installation process:

The placeholder <products> represents any version of Microsoft Office and also any component that you downloaded separately from the Microsoft Download Center that applies to Microsoft Office. See the 'More Information' section for a list of these products.

Cause

The 64-bit version of Office 2010 is incompatible with the 32-bit version of Office 2010 products or with the 32-bit version of Office 2010 components that are listed in the 'More Information' section.

Additionally, you cannot install 64-bit versions of Office 2010 products and 32-bit versions of Office 2010 products on the same computer. For example, if you install the 32-bit version of Microsoft Office Professional 2010 and then try to install the 64-bit version of Microsoft Project Professional 2010, you receive the error message that is mentioned in the 'Symptoms' section.

Resolution

To install the 64-bit version of Office 2010, you must uninstall the products that are listed in the error message. Note the products that are listed in the error message, and then follow these steps for your version of Windows. (The product names that appear in the error message are the same product names that appear in the Programs Control Panel that you will use to uninstall them.)

To remove Office, see Uninstall Office from a PC.

You can also use the following instructions to remove a single component.

Windows Vista or Windows 7

While the error message is displayed on your screen, note the names of the products that are listed.
Click Start, and then click Control Panel.
Under Programs, click Uninstall a Program.
Locate one of the products that you noted in step 1, right-click the product name, and then select Uninstall.
Repeat step 3 until you have uninstalled all the products that you noted in step 1.

After you remove all previous 32-bit versions, you can try to install the 64-bit version of Office 2010.

Known issues with this resolution

Restart of your computer is requested during Uninstall

You may receive a message to restart your computer, depending on the product that you are uninstalling. When this message is displayed, you must restart the computer to finish the uninstallation process. If you do not restart your computer, you may receive different error messages when you try to install Office later.

Application compatibility and the 64-bit version of Office

We strongly recommend that customers use the 32-bit version of Office 2010 even on 64-bit versions of Windows because of application compatibility. If you have add-ins on your computer, especially if you sync your mobile phone together with Microsoft Outlook, check with the add-in manufacturer to see whether a 64-bit version of the add-in is available before you install the 64-bit version of Office 2010.

For more information about the differences between the 32-bit and 64-bit versions of Office, visit the following websites:

Microsoft does provide 32-bit and 64-bit versions of the following components for Office 2010. You can install the 64-bit versions of these components to work with the 64-bit version of Office 2010.

Microsoft Access Database Engine 2010
Microsoft Access Runtime 2010

More Information

The following list includes those products that may be displayed in the error message and that must be removed in order to install the 64-bit version of Office 2010.

Microsoft Office 2010 products and components

32-bit versions of Microsoft Office 2010 suites